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F.A.Q. | AD Agency Ltd.

Friquently Asked Questions
about the Detective Agency service

How much does an background check cost?

$60/per person per request. Additional services are also available for additional costs and can be found on our application.

How long will it take to process my background check request?

Applications are processed in 3-5 business days (excluding Saturday, Sunday, & major holidays) after we receive the documentation. The first business day begins the day after we receive your application. If we receive your application and it is not filled out correctly, this will result in delayed processing time (we will need to contact you and obtain a completed application).

What methods of payment do you accept?

We accept PayPal only

What website browser do I need to use in order to open my emailed background check?

INTERNET EXPLORER must be used. This service will not work with Chrome, Firefox, Safari, or any other browser. If necessary, please copy the link into Internet Explorer.

Can my results be sent to “c/o” to someone else?

The only instance in which you can have results sent “c/o” to someone else is to your attorney. In this case, your attorney would need to submit a request to us on their letterhead, with both yours and your attorney’s signatures on the same document, along with the application, fingerprints, and payment.

Do I need to have any special software in order to view the emailed results?

Yes, you will need a version of ADOBE XI.